Support and Services
Do you need user support, training or a dedicated resource that ensures optimal utilization of your solution? We offer packages and services to help you achieve success!
First class
Support
Our talented and dedicated team is here to ensure you get the most out of your setup. We provide user support and product assistance helping you to use our solutions effectively.
Access support and resources through our Support Portal, allowing you to report cases and seek assistance anytime, anywhere. The portal also houses user documentation, product notes, knowledge documents, and helpful videos to support your daily operations.
Optimise with
eye-share Advisor
Do you make the most of your solution? What about insights to more knowledge about possible bottlenecks, potential efficiency gains and new opportunities for optimization? With our advisory concept eye-share Advisor, we will help you extract fact-based insight from your solution to get better basis for decision-making. Our advisors support you in the process of improvements with analysis, reports and advice.
Get your own
Customer Success Manager
Our Customer Success Manager (CSM) service provides a dedicated expert who understands your business and goals. From implementation to ongoing management, your CSM offers strategic guidance and tailored support to ensure you achieve maximum success with our solutions.
By closely monitoring your progress and offering proactive assistance, our CSM helps you unlock the full potential of your investment and drive your business forward.
Save valuable time with
Capture Services
Enhance your eye-share Capture with our Capture Services. Gain access to experts with deep expertise in data capture and interpretation. Our skilled advisors will help you optimize digitization processes, ensuring you maximize your solution’s efficiency and quality at a lower cost.
By outsourcing this critical task to us, you can focus on more strategic and impactful activities for your business.
Additional services
Training
We provide comprehensive training services tailored to your business needs, available both digitally and on-site at your office.
Certificate
Achieve the eye-share SuperUser certification, a mark of quality that validates your expertise and proficiency.
